Shipping and Payment
A. Shipping Costs and Information
Standard shipping is only available to the countries listed below. Depending on the size of your order, shipping is done via Deutsche Post or DHL. The shipping costs for each country can be found in the table below.
If you wish to ship to another country, please send us an email (kontakt@wildagent.de) before placing an order. Include the item, quantity, and delivery address with the country and postal code. We will then inform you promptly if we can ship to the desired country and provide the shipping costs, as we need to inquire about the shipping possibility and costs with our shipping partner in advance.
I. Shipping within Germany
For shipping within the German mainland, we charge a flat rate of 5.00 euros per order. For orders with a gross value of 100.00 euros or more, we offer free shipping.
II. Shipping outside Germany
We deliver to the following countries:
Austria
The shipping costs to Austria are 9.90 euros per order.
Free shipping for orders over 100 euros.
Switzerland
The shipping costs to Switzerland are 9.90 euros for orders up to a value of 1000 euros.
For orders over 1000 euros, the shipping cost is 29.90 euros. The export declaration (customs) is included in the shipping price.
Europe
Denmark, Finland, France, Italy, Netherlands, Norway, Sweden, Slovakia, Slovenia, Spain, Poland, ...
The shipping costs are a flat rate of 14.90 euros per order.
For deliveries to countries outside the European Union, additional costs may arise in individual cases that we are not responsible for and which you must bear. These include costs for the transfer of money by credit institutions (e.g., transfer fees, exchange rate fees) or import-related taxes (e.g., customs duties). For more information, visit http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm and for import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.
B. Payment Information
I. For shipping within Germany
For deliveries within Germany, we offer the following payment options, unless otherwise specified in the product description:
- Prepayment by bank transfer
- Cash payment on collection
- Payment via PayPal
- Payment via PayPal (credit card, direct debit, possibly invoice)
- Payment by installment purchase (via EasyCredit)
- Payment via Stripe (Apple Pay, Mastercard, Visa, American Express)
II. For shipping outside Germany
For deliveries abroad, we offer the following payment options, unless otherwise specified in the product description:
- Prepayment by bank transfer
- Cash payment on collection
- Payment via PayPal
- Payment via PayPal (credit card, direct debit, possibly invoice)
- Payment via Stripe (Apple Pay, Mastercard, Visa, American Express)
III. Detailed information on individual payment options
1. Prepayment by bank transfer
Transfer the invoice amount to our bank account, stating the purpose of use, immediately after concluding the contract, unless the parties have agreed on a later due date. We will provide you with our bank details and the purpose of the transfer separately via email as part of the order processing.
2. Cash payment on collection
You pick up the goods from us and pay on site in cash. We will first inform you via email that the goods you ordered are ready for collection. After receiving this email, you can pick up the goods by appointment at the following address:
Knickkamp 1
31552 Apelern
Germany
In this case, no shipping costs are charged.
3. Payment via PayPal
For payments made using a PayPal payment method, the payment processing is carried out via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), subject to the PayPal terms of use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if the customer does not have a PayPal account - under the conditions for payments without a PayPal account, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.
4. Payment via PayPal (credit card, direct debit, possibly invoice)
If you choose to pay via PayPal, a direct link to PayPal will be provided at the end of the order process. This link will take you to the PayPal login page, where you can log in with your PayPal account. You make the payment for your ordered items to a special PayPal service account (E-Bay Group). You can pay the invoice amount by credit card (MasterCard and Visa) or by direct debit from your national or international PayPal account in various currencies. For this, you must have or create a PayPal account, authenticate with your login details, and confirm the payment instruction to us. After your payment is received in our PayPal account, you will receive a payment confirmation from PayPal. We also receive a confirmation message from PayPal via email, and your order can be shipped. Your bank or credit card details are only stored with PayPal.
You can also pay for your ordered items via "purchase on account via PayPal PLUS". The payment method "purchase on account" is a payment option offered by the payment service provider PayPal. You do not need a PayPal account for this payment method.
The payment method "purchase on account via PayPal PLUS" requires a successful credit check by PayPal. This happens in real time. This may involve obtaining credit reports from various credit bureaus. If, due to the credit check, the purchase on account is refused by PayPal, you can select another payment method in the shopping cart. In the case of a positive credit check, the payment processing is carried out in cooperation with PayPal, to whom we assign our payment claim. The information required for the payment will be provided separately via email by a payment slip from the payment service provider (PayPal).
The purchase amount is to be paid to PayPal within 14 days from the receipt of the invoice. Payment with debt-discharging effect can only be made to PayPal.
For payment processing via PayPal, in addition to our terms and conditions, the general terms and conditions for the use of PayPal's purchase on account apply, which you can find at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full?locale.x=de_DE.
For more information about PayPal, visit https://www.paypal.com/de/home.
5. Payment by installment purchase (EasyCredit)
Pay in installments conveniently
Immediately – Flexibly – Transparently. With installment purchase by easyCredit, you benefit multiple times from convenient and fair installment payments. Without hidden costs, fees, and annoying paperwork. Simply select installment purchase by easyCredit during the payment process and pay the first installment no earlier than 30 days later.
If you want to pay back faster later or take a payment break – this is also very easy and flexible.
Installment purchase by easyCredit at a glance:
- Order values: 200 to 10,000 euros
- Minimum installment: 20 euros
- Terms: 6 to 60 months
- Target group: Customers aged 18 and over, residing in Germany. Subject to credit check. No general rejection of retirees or based on age. Self-employed excluded.
- Special repayment: Automatically used for installment reduction, used for term shortening upon explicit customer request, always free of charge. Payments less than 3 installments do not constitute a special repayment; used for advance payment of installments
- Redemption amount: Possible anytime for free and without notice periods
6. Payment via Stripe (Apple Pay, Mastercard, Visa, American Express)
Pay conveniently by credit card. Our payment provider Stripe accepts the following credit cards: Visa, Mastercard, American Express, and Apple Pay. No Stripe account is required. The payment process is similar to PayPal; credit card information can be entered directly.
Should you have any questions, you will find our contact details in the imprint.